Shipping Policy

Estimated Delivery Time:

● The estimated delivery time will be between 6 to 9 working days. Note that we do not deliver during national holidays and weekdays.


Dispatch Time:

● The items we provide are freshly produced pieces that is why we take three days for production and soon after your products are dispatched. The dispatch time is estimated by the production time which is 4 to 6 days.


Delivery charges:

● Delivery charges for customers living in Karachi will be Rs. 200. For the non-residents of Karachi the delivery charges will be Rs. 250. Please note that if you shop above Rs. 2000 the delivery charges will be exempted.


Delay in Shipment:

● If you order is being delayed due to any unforeseen seen reason our customer support will contact you via email or contact number.


Order Cancellation:

● You will be provided an estimated time of 3 days to cancel your order. If the order is already gone through the production phase then it will not be cancelled.


Order Tracking Details:

● You will receive an order tracking ID via email or WhatsApp. You will be able to track your order through that number.


Order Tracking Details:

● You will receive an order tracking ID via email or WhatsApp. You will be able to track your order through that number.


Refund:

● As we produce customised products for every customer, in case of a refund the delivery and charges and production charges will be deducted from the total amount.


Exchange:

● In the case of an exchange, you will be responsible for the cost of delivery when returning the purchase. In addition, if you request a change to your order, you will be charged an extra shipping cost.